Returns & Exchanges
At Prabhuji's Gifts, we want you to be completely satisfied with your purchase of our spiritual and home fragrance products. If you are not happy with your order, you may return unused items in their original packaging within 30 days of delivery.
Contact Support
Email our customer service team with your order number and the reason for the return to receive a Return Authorization number.
Pack Your Items
Carefully repackage the unused incense, candles, or resins in their original containers to ensure they are not damaged during transit.
Ship the Package
Affix the provided return label or use a trackable shipping service to send your items back to our distribution center.
Receive Your Refund
Once our team inspects the returned goods, we will process a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing